Shipping policy
Standard Shipping: Orders will be processed and shipped within 1-3 business days. Delivery times may vary depending on your location, but typically range between 3-7 business days.
Shipping Costs:
Shipping costs are calculated based on the weight of your order and your chosen shipping method. You can view the shipping costs for your order during the checkout process before completing your purchase.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date. Please note that tracking information may take up to 24 hours to update after your order has been shipped.
Shipping Restrictions:
Please be aware that we are unable to ship to P.O. boxes or military addresses at this time. Additionally, some items may be subject to shipping restrictions based on their size, weight, or destination country's regulations. If your order is affected by any shipping restrictions, we will notify you promptly.
Order Processing Time:
Orders are typically processed and shipped within 1-3 business days of being placed. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding during these times.
Holiday Shipping:
During holidays or peak seasons, such as Black Friday or Christmas, please anticipate potential delays in shipping due to high order volumes and carrier congestion. We recommend placing your orders in advance to ensure timely delivery.
Customer Support:
If you have any questions or concerns regarding your order, shipping, or anything else, our customer support team is here to help. Please don't hesitate to contact us via email at [Your Customer Support Email] or through our website's live chat feature.
Return Policy:
For information on returns and exchanges, please refer to our Return Policy page.
Thank you for choosing 1OZGOLD! We appreciate your business and hope you enjoy your shopping experience with us.